Quality Monitoring

Malwa Solution empowered us with an end-to-end system that was easy to use. Furthermore, we were delighted with the capability of the solution to match to our specific business processes and enhance our customer experience.

Ameyo’s omnichannel customer engagement platform is built for a ‘work from anywhere’ setup that allows the brands to work from any device, any browser, and any location. It helps brands streamline their communication processes with students while also establishing enterprise-grade security.

To deliver context-driven interactions and increase the conversion rate, Ameyo’s contact center solution for education is backed by flexible in-house or third-party CRM integrations. It offers hassle-free CTI integration with enterprise CRMs- Zendesk, Freshdesk Mint, LeadSqaured, Zoho, Microsoft Dynamics, Sugar, Kapture, FreshSales, and more.